Related Sections: Internet
Time Warner Cable digs the hole even deeper, threatening to delay broadband upgrades
Those tone-deaf Time Warner Cable weasels are at it again. Now the mulish execs in charge of the Road Runner broadband service dig the public-relations hate hole even deeper with their latest cocky decision, saying the planned next-generation upgrade of their Internet service to the much-faster DOCSIS 3.0 could be put on hold in cities where metered broadband was to be rolled out.
Soon after that "consumption-based billing" idea was floated, it was met with a firestorm of criticism and protests from customers and Congressmen. Time Warner's answer: hold off on that broadband capping scheme, "educate" customers, and then vindictively mention they were going to "reconsider" the 50mbps DOCSIS 3.0 upgrade to those same areas, including Greensboro, Rochester, San Antonio and Austin.
Is this what the Time Warner Cable CEO meant by an "education" process? This ought to teach those nagging complainers a lesson. So, stranded customers with few other choices, take your pick: cope with some of the slowest broadband service in the developed world, or pay much higher prices for capped broadband. Thanks, Time Warner Cable.
Via Gigaom
By mike at 9:03 PM ON 04/22/09
jfc i really h8 these dbags at twc, im stuck with them while in this apartment complex but as soon as i get a house there will be no chance i go with them
By murc at 9:14 PM ON 04/22/09
I'm glad that my ISP doesn't do this kind of crap.
I've been monitoring my down/upload amount (just for curiosity), and I broke 40 gigs in 6 days... So me and Time Warner would not be a good combination.
I would like to add a personal message to Time Warner: Go to Hell.
By Old Man Dotes at 9:15 PM ON 04/22/09
As an Internet consultant, my advice is to cancel your service with TWC immediately. ALL of it, TV and Internet. Get hughes.net satellite Internet if that's your only other choice, or DSL from your phone company. The only way TWC will understand how angry the customers are is if the customers leave in droves.
By kubiaka at 9:26 PM ON 04/22/09
I agree completely with Old Man Dotes. They will never understand until people drop them and cause their profit margins to plummet.
By John Henry at 11:59 PM ON 04/22/09
dated article, but I'd like to see some FTTH on open networks to lead the way... http://www.canadaconnects.ca/education/main/1110/
I'm sick of oligarchs that control both the highway, the cars, the traffic light and the speed limits.
By Tim at 12:12 PM ON 04/23/09
I agree with old man dotes as well, but see one problem. TWC will translate the drop in subscribers as further need to increase prices (ie limit bandwidth.)
By Mike at 4:27 PM ON 04/23/09
well i just typed a long comment and then took Mr.chicks advice at fidgit to press f5 and refresh the captcha and it wiped my comment.....EPCI FAIL Mr. Chick
By Tom Chick at 6:02 PM ON 04/23/09
Mike, sorry to hear I got your comment eaten. FWIW, the refresh trick works for me in Firefox. I'm sitting here pounding F5 to cycle the CAPTCHA phrase and these comments aren't going away.
Oh, yeah, and Time Warner sucks!
By Mike at 6:39 PM ON 04/23/09
lol its cool Tom.
my comment was just mentioning how it's a miracle that these companies have networks that function at all. i was a field tech for comcast some 2 years ago and it was horrible. they upgrade hardware at the head-ends but the networks around the cities are just a joke.
I wish a japanese company would move into america and show these tools how to be a real isp. seriously, someday another country is going to take advantage of our old infrastructures and ruin us all.
BTW if you want to steal internet it is very possible to get a hacked modem lol...not advocating just educating.
on your cellphone!
Text DVICE to 72434
editor@dvice.com
Mike:
lol its cool Tom. my comment was just mentioning how it's a miracle that these companies have networks that functi...More »